Sierra's founder says you can now get a mortgage from an AI agent, and people who use it…
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Sierra's founder says you can now get a mortgage from an AI agent, and people who use it convert 4x faster. That's Rocket Mortgage, running on Sierra. Bret Taylor, CEO of Sierra and chairman of OpenAI, explains how customers get there: 1. Start with one channel and a few use cases: phone for healthcare, chat for digital brands 2. Then one agent takes over every channel: phone, website, app, WhatsApp 3. Then it moves from support into sales: search a home on Redfin, finance it at Rocket SiriusXM's agent, Harmony, answers the phone and the website chat as the same agent. Customer service bec
Posted by Guillermo Flor (13k followers) 5 days ago · 25 likes · 2.8k views · view the original post on X. Kept by the Marketing Radar as Other. Tools mentioned: productmarketfit.tech.
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