The most effective time to save cancellations as an ecom brand is right at the point of…
This is a marketing post classified by Jev as E-commerce growth (a playbook), kept by the Marketing Radar because it carries real work, not commentary.
The most effective time to save cancellations as an ecom brand is right at the point of cancellation… Step 1: Add a splash page that fires the second someone clicks cancel Step 2: Put a founder video on it thanking them and addressing the cancellation directly. Step 3: Give them a delay or skip option right there instead of making them cancel outright. Simple as it gets and it catches people before they've even committed to leaving…
Posted by Max Sturtevant (24.4k followers) 5 days ago · 30 likes · 2.7k views · view the original post on X. Kept by the Marketing Radar as E-commerce growth.
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