Have you ever purchased a product an AI chatbot recommended?
This is a marketing post classified by Jev as E-commerce growth (a free resource), kept by the Marketing Radar because it carries real work, not commentary.
Have you ever purchased a product an AI chatbot recommended? Our study of 2,338 U.S. consumers found that 57.5% of AI users have both purchased a product based on a chatbot’s recommendation and decided not to buy something because of it. The same AI systems helping brands get discovered can also talk customers out of buying from them. So what determines which way the decision goes? Find out in our study: https://social.semrush.com/46J0Usr.
Posted by Semrush (313.6k followers) 11 days ago · 24 likes · 5.1k views · view the original post on X. Kept by the Marketing Radar as E-commerce growth.
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